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Support Article

Jul 5, 2019

Summary HTMLToPDF activity is used to generate a PDF from a Correspondence template. The template contains an included Section. When generating the PDF, the font in the included Section differs from the content in the HTML template. This occurs despite the font being the same in the HTML template…

Video

Apr 18, 2019

In this Global Client Support (GCS) video created by Ron Lee, you will learn how to obtain and use DB Query events in Tracer files to troubleshoot both the performance of and unexpected results from reports.

Support Article

Jan 18, 2019

Summary While editing a report definition using Chrome browser (or any browser other than Internet Explorer (IE) 11), the 'Column Format' magnifying icon does not display. In Chrome browser: In Internet Explorer 11 browser: Error Messages Not Applicable Steps to Reproduce In the Chrome…