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Support Article

Oct 8, 2019

Summary Application users are working with a  custom composite portal. One specific tab always displays an error message on the screen. This error seems to occur only in the pre-production environment.  Error Messages pzSectionBody_1(); /* Problem executing pzAssemblePreprocess for RULE-HTML-…

Support Article

Oct 4, 2019

Summary User implements a table layout for a Page-list with column sorting. A column on an editable dropdown field with Action onChange event invokes an activity or a data transform. User clicks Column sort while changing the dropdown. The data is interchanged for the fields that are editable. When…

Support Article

Oct 1, 2019

Summary After clicking F5 (Refresh), the Active Stage and Step names display incorrectly. This occurs when viewing the current stage and step without reopening the case or Refresh from Actions. Error Messages Not Applicable Steps to Reproduce A case must consist of more than or equal to three steps…

Support Article

Aug 20, 2019

Summary The  Pega.desktop.showHarness API function displays a harness in a new tab of the work area gadget using the parameters passed. The below JavaScript function is added to the custom functions which are written to a custom JavaScript file created for a button. function handle_ terminateOB (…

Support Article

Aug 20, 2019

Summary After enabling the character count feature on a text area,   the count changes after saving a case. Error Messages Not Applicable Steps to Reproduce Configure a text area with character Count enabled. Enter content including newline characters. Click Save. Root Cause A defect in Pegasystems…

Support Article

Aug 1, 2019

Summary Radio buttons do not trigger the actions which are configured on the OnChange event. Error Messages Not Applicable. Steps to Reproduce Log in to the application Configure three radio buttons on the portal harness Select a radio button Root Cause When user clicks the radio buttons and moves…

Support Article

Jul 25, 2019

Summary For a virtual report definition, the filter option is unavailable when an additional column is added in a repeating layout prior to the virtual report definition. Error Messages Not Applicable Steps to Reproduce Create a virtual report definition rule. Add an additional column prior to the…

Support Article

Jun 25, 2019

Summary TextArea  'Remaining character count' is incorrect when carriage returns are present in the TextArea  data. Error Messages Not Applicable Steps to Reproduce Configure a TextArea control to display character count. In the  TextArea , copy or enter data that also includes carriage…

Support Article

Jun 20, 2019

Summary Decimal fields are rounded off incorrectly when the field value is more than 15 digits. For example, Enter 987654321987654321.12345 value in the field and save the draft. On clicking the field again, the value changes to 987654321987654270.00 The field type is decimal and the property has…

Support Article

Jun 19, 2019

Summary User is on Pega 7.1.7 with Tomcat 8.0 and jre1.7.0_101. Error message displays after logging in to the portal.  Error Messages This content cannot be displayed in a frame. To help protect the security of information you enter into this web site, the publisher of this content does not allow…