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Support Article

Oct 22, 2019

Summary Validation error icon for a radio button on a table cell is overlapped with radio buttons. Error Messages   Not Applicable Steps to Reproduce Add radio buttons to a table cell Configure a radio button according to the requirement Submit the screen without selecting the radio button Verify…

Support Article

Oct 22, 2019

Summary Report column for a column is blank when user enables Optimise code. However, the column uses Custom control.  Error Messages Not Applicable Steps to Reproduce Create a table Enable Optimize code Embed Custom control Root Cause This behavior is as per the Pega product design. The Pega…

Support Article

Oct 22, 2019

Summary User Interface (UI) is unresponsive on Designer Studio and other portals. This occurs post updating to Chrome 76.0.3809.132. Error Messages Not Applicable Steps to Reproduce Log in to the Designer Studio or any portal with Chrome 76.0.3809.132.  Root Cause A defect or configuration issue in…

Support Article

Oct 22, 2019

Summary The default date value (1/1/1970) is exported to Excel if the date column value is null in the database. Error Messages Not Applicable Steps to Reproduce Invoke the pxGenerateExcelFile activity with a parameter as the Binary Excel file  Run the activity Verify the Excel data Root Cause…

Support Article

Oct 21, 2019

Summary On modifying a value in an editable data page, the modified value does not display. This occurs post Pega 7.4 upgrade. Error Messages Not Applicable Steps to Reproduce Configure a work object bound grid to display a list of work objects. Configure an expand pane with read-only details of…

Support Article

Oct 21, 2019

Summary The pxNotify activity does not create a notification. Error Messages Not Applicable Steps to Reproduce Execute a use case to create a notification. Root Cause An issue in the custom application code or rules. An issue in the custom application code or rules. The out-of-the-box pxNotify…

Support Article

Oct 21, 2019

Summary Parent case does not resolve on invoking the pxForceCaseClose activity. Error Messages Not Applicable Steps to Reproduce Invoke the pxForceCaseClose activity. Pass the parent case work object ID. The work Status is 'Resolve-'. All the child work objects are resolved, while the…

Support Article

Oct 21, 2019

Summary The 'Access When' rules do not prevent attachment views or downloads. Error Messages Not   Applicable Steps to Reproduce Add 'Never' to view the attachment. Click an attachment in the Case Attachments section. A popup displays indicating lack of security (OK). Click Edit…

Support Article

Oct 21, 2019

Summary Requirement for the JAWS reader to read in the  Label - Option sequence while reading the radio buttons or checkbox items as part of the RBC accessibility quidelines. For example, if a radio button section contains five options, the JAWS reader must read the first label followed by option…

Support Article

Oct 21, 2019

Summary When executing a Sentiment on a Word document, it is stated as Neutral or Undetected. However, in the out-of-the-box Text Analyzers, the same words are categorized as a Positive or Negative sentiment. This occurs when using the Text Analyzer's Sentiment Analysis feature. Error Messages…