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Jun 8, 2018

In this Global Customer Support (GCS) video, Gouse Shaik shows you how to troubleshoot and position the busy indicator to mask both the target and source elements to prevent additional user actions until an event has completed processing.

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Jun 8, 2018

In this Global Customer Support (GCS) video, Ajit Kumar shows you how to troubleshoot a missing busy indicator after clicking on an assignment.

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Jun 8, 2018

In this Global Customer Support (GCS) video, Rajendra Potti shows you how to troubleshoot and repair broken assignments.

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Jun 8, 2018

In this Global Customer Support (GCS) video, Haritha  Damarla  shows you how to troubleshoot SLA broken queue entries.

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Jun 8, 2018

In this Global Customer Support (GCS) video, Avinash Kolavennu shows you how to troubleshoot flow removed errors.

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Jun 8, 2018

In this Global Customer Support (GCS) video, Gisela Rodrigues shows you how to control the display of report categories in a Portal.

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Jun 8, 2018

In this Global Customer Support (GCS) video, I show you how to troubleshoot common flow and assignment process errors. This information can be used to diagnose application configuration issues independently, and to aid the Support Request submission process for problems in this area.

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May 28, 2018

In this Global Customer Support (GCS) video, created by Rett Hean and Sam Itkin, you will learn the steps to take if you repeatedly face a Silverlight installation prompt while working with a Pega 7 application.

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May 28, 2018

In this Global Customer Support (GCS) video created by Shanthini Charles and Akshay Kumar Sinha, you will learn how to resolve an issue where delegated rules open in a distorted format after upgrading from Pega 6.x to Pega 7.x.

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May 28, 2018

In this Global Customer Support (GCS) video created by Neha Mittal and Habeeb Baig, you will learn about ActiveX controls present in PRPC and the Pega Platform, how to troubleshoot the Open Authoring ActiveX control, and guidelines for using ActiveX.