Updated

Content Type

Product

Capability

Industry

Support Article

Oct 15, 2019

Summary When attaching a file with Drag and Drop or 'Select File' gadget, the filename is truncated after 60 characters. This occurs when using the Data-WorkAttach-File.pyUploadFile activity. Error Messages Not Applicable Steps to Reproduce Open any work object. Attach a file whose…

Support Article

Oct 15, 2019

Summary The crmSFADataPrefixes rule used in the SaveProduct activity is updated for the product to include a prefix as 'PR-' instead of 'PR'. When fetching the Products, the crmBuildProductCatalog activity fails. Error Messages The reference .ProductMap(PR-1) is not valid.…

Support Article

Oct 14, 2019

Summary Stale thread warning displays on multiple data flow nodes. However, campaign executions slow down and fail. The issue occurs while using Pega 7.4 with Pega Marketing 7.4. Error Messages Log snippet from a data flow node: 604[Pega:MarketAnalysts]][STANDARD][ ][ ](tor$…

Support Article

Oct 14, 2019

Summary PRPC 6.1 is upgraded to Pega Platform 7.2 and Smart Investigate for Payments is upgraded to SI 7.11. Post the upgrade, instance is not found. For more information, refer to: https://community.pega.com/support/support-articles/case-processing-fails-class-queue-not-found-exception Error…

Support Article

Oct 9, 2019

Summary Field level auditing for WorkPage.Page.Pagelist.property (embedded level) works incorrectly. Error Messages Not Applicable   Steps to Reproduce Create two case types with a same data model with page.pagelist Configure field level auditing for the PageList properties Set data to the page…

Support Article

Oct 9, 2019

Summary On opening an Interaction from the History in the current interaction and closing it from Recents without performing any action, the current interaction breaks. Error Messages Not Applicable Steps to Reproduce Create an Interaction. Open an interaction from the History. Close the…

Support Article

Oct 9, 2019

Summary Error on a specific property occurs on saving an object with values set to properties in the data base through an activity. Error Messages Cannot save instance of class ABC--R; it belongs to fully exposed table .RMIControl in database PegaDATA, but the instance has properties which do not…

Support Article

Oct 4, 2019

Summary On launching the Date field the first time, incorrect date displays. Error Messages Not Applicable Steps to Reproduce Create a Date control. Launch the Date control in a modal dialog. Configure a post value in the Date control. The previous value is submitted instead of the selected value.…

Support Article

Oct 3, 2019

Summary The following issues occur when saving the print screen in PDF format: The fields on the right are cropped. The table is cropped on the right in the Print Preview mode. This occurs in both the Internet Explorer and Chrome browsers. Error Messages Not Applicable Steps to Reproduce Use the…

Support Article

Oct 1, 2019

Summary All the case statuses are not present in the dropdown while performing Bulk Processing. Error Messages Attempting to access a rule with a bad defined-on class: Trying to open rule "PYSTATUSWORK!RESOLVED-COMPLAINT" of class "Rule-Obj-FieldValue", but no defined-on class (…