Showing 29033 result(s) for Article. (Clear filters)

Updated

Content Type

Product

Capability

Support Article
Dec 8, 2018

Summary Agent is creating Agent Schedules for nodes that are not assigned in 'Associated with Node Types' in the Schedule tab. Error Messages Not Applicable Steps to Reproduce Create an Agent rule. Associate it with Node Type. Root Cause This behavior is as per Pega product design. When…

Support Article
Dec 8, 2018

Summary When processing incoming emails using the Email Listener, the extracted text ( pyBody ) is posted to Pulse. However, some emails are posted as HTML source. Error Messages Not Applicable Steps to Reproduce Use Email Listener to process emails. Root Cause T his issue was determined to be a…

Support Article
Dec 8, 2018

Summary Java exception occurs when accessing an Event store in a data flow. The data flow is a part of the out-of-the-box data flow in Pega Customer Service. Error Messages [ com.pega.dsm.dnode.api.dataflow.DataFlow ] (default task-65) Exception occurred during data flow RuleKeys { className =…

Support Article
Dec 8, 2018

Summary System documentation is generated using the Document landing page in Designer Studio. The system documentation format is unsupported by LibreOffice or Google Document.  Wen the document is opened in Microsoft Office, the document opens stating that it is in the Compatibility Mode. When…

Support Article
Dec 7, 2018

Summary The busy indicator displays constantly, on click of the OK button on the Confirm Cancellation modal pop up. Error Messages Uncaught type Error :A is not defined (From Harness deferred bundle) Steps to Reproduce Unknown. Root Cause An issue in the custom application code or rules. The user…

Support Article
Dec 7, 2018

Summary Unable to open Pega application on a second tab in a secured environment. However, this works in a unsecured environment. Error Messages 8*SECU0008*0*0*web_i-06a64217270e58e01*NA*NA*NA*NA*NA*NA*NA*?*-1**336*NA*NA* com.pega.pegarules.session.internal.mgmt.util.CSRFUtil * sxyzNA *NA*NA*NA*NA*…

Support Article
Dec 7, 2018

Summary When using the Forecast tool, to add an Override amount, a Close Date, and a Category to an Opportunity, the Override close amount and Category are set correctly. However, on filtering the Override territory, the Opportunity displays for the same quarter and year of the Opportunity, instead…

Support Article
Dec 7, 2018

Summary Pega Smart Investigate for Payments (SIP) converts special characters (such as '-') to HTML code when searching for a case. For example, Find Work: You have typed an invalid character. Only letter, numbers, and '-' are allowed (e.g. PEG051011-0000001) displays as below,…

Support Article
Dec 7, 2018

Summary The '+' character in the URL encodes to '%2B' on click when using the open URL in the new window action. Error Messages Not Applicable. Steps to Reproduce Have an external URL which contains '+' in the URL Configure on click event for an image or icon with…

Support Article
Dec 7, 2018

Summary The  multiselect control have common sub string values for Article Generated and NoArticle Generated. On selecting the NoArticle Generated string from the list, the Article Generated string does not display from the list. Error Messages Not Applicable. Steps to Reproduce Use a multiselect…