Updated

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Capability

Support Article
Mar 19, 2019

Summary When calling the NotifyParty activity and passing the FromParty parameter, the passed value of the parameter in the CorrNew API activity is overwritten. Error Messages Not Applicable Steps to Reproduce Call the CorrNew API. Pass all the relevant parameters. Add a party role in the FromParty…

Support Article
Mar 19, 2019

Summary SQL queries time out for the database and error occurs. The database operation took more than the threshold of 500 ms: 90,055 ms. Error Messages An I/O error occurred while sending to the backend Steps to Reproduce Run the system. Root Cause A defect or configuration issue in the operating…

Support Article
Mar 19, 2019

Summary The  pyTreeNavigationMain rule is customized to include links which point to different stages of case. The following actions are performed on click of the links: Run activity Refresh-Current harness Save On click of the inks, the review harness displays and user is unable to continue with…

Support Article
Mar 13, 2019

Summary Parent case flow has a case dependency Wait shape which is configured to continue after all child cases are resolved. Post this, an email is triggered. However, for some cases, the email is triggered before all the child cases are resolved. Error Messages Not Applicable Steps to Reproduce…

Support Article
Mar 13, 2019

Summary   Unable to open the BL-1 backlog from the Agile studio search box. Error Messages   Not Applicable Steps to Reproduce   Search the BL-1 backlog from the Agile studio search box. Root Cause The BL-1 entry existed on a different table which also inherited from the Work- class. As a result,  …

Support Article
Mar 13, 2019

Summary   Error occurs on setting a parameter or property in a field while passing page size as a parameter on a grid.  Error Messages   Please enter a non-negative integer   Steps to Reproduce   Drag and drop a table on the section rule Select a format in Pagination Select Other Enter the…

Support Article
Mar 13, 2019

Summary The requirement is to integrate Tomcat with IBM WebSphere  Message Queue (MQ). Error Messages Not Applicable Steps to Reproduce Not Applicable Root Cause Not Applicable Resolution Perform the following steps to integrate Tomcat with WebSphere IBM MQ: Define MQ JMS (Java Message Service) …

Support Article
Mar 11, 2019

Summary The pyCaseWorker portal does not refresh attachments when refreshed with a different requestor. Error Messages Not Applicable Steps to Reproduce Log in to two requestors using the same operator. Open a case in the Review mode of both the requestors. Upload an attachment to the case using…

Support Article
Mar 11, 2019

Summary According to the Pega application installation, the below operators are installed. AESREMO DATABAS EXTERNA INTSAMP PRPC_SO UVUSER@ User requires to know if deleting these operators will impact the application. Error Messages Not Applicable Steps to Reproduce Not Applicable Root Cause An…

Support Article
Mar 11, 2019

Summary   In a multi-node environment, an agent is configured to send an email with attachments through the out-of-the-box Corr-New activity. The agent runs only on one node. Users receive duplicate emails with duplicate attachments sporadically. Error Messages   Not Applicable Steps to Reproduce…