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Support Article
Mar 14, 2019

Summary Data flow results are not populated on the embedded page. Error Messages Not Applicable. Steps to Reproduce Log in to the application Create a case type with the OfferResults property, and a page list pointing to a class that inherits from Data- pxStrategy . This property holds the results…

Support Article
Mar 11, 2019

Summary   In a production environment with 10 Decision Data Store (DDS) nodes, user runs a campaign. The campaign run fails with an error if one of the DDS nodes stops during the campaign run. Error Messages   com.pega.dsm.dnode.api.ExceptionWithInputRecord: Could not save record of class [SR] to a…

Support Article
Mar 11, 2019

Summary Multiple (1378812) records are inserted into the pr_data_ih_fact table. Error Messages Not Applicable    Steps to Reproduce Unknown Root Cause A defect in Pegasystems’ code or rules. Fact data insertion behaved incorrectly. Resolution Apply HFix-47205. SA-65893

Support Article
Mar 8, 2019

Summary Pega Marketing 7.4 is installed Pega 7.4. Distribution Test run work object status displays as Scheduled though the corresponding data flow is running. Error Messages Not Applicable Steps to Reproduce Schedule a Campaign run (Distribution Test) and check the status. The status is '…

Support Article
Mar 8, 2019

Summary The Audit entries generate when the property value is not changed. This occurs on Pega Foundation for Life Sciences 7.31. Error Messages Not Applicable Steps to Reproduce Enable Field Level Auditing on the property that exists in the data class Change the value and save the object. Audit…

Support Article
Mar 4, 2019

Summary Exception occurs on invoking Actuals data set that is of type Visual Business Director (VBD), through DF_ProcessResponse. Error Messages IllegalFormatConversionException Steps to Reproduce Create a multi-channel outbound campaign  Run the campaign Accept a few offers on the same day such …

Support Article
Feb 28, 2019

Summary When the Decision Strategy Manager (DSM) / Clipboard/ Optimize Dynamic System Setting (DSS) is set to false, ConcurrentModificationException occurs while running a data flow. Error Messages com.pega.dsm.dnode.api.dataflow.StageException : Exception in stage: FlightDS at com.pega.dsm.dnode.…

Support Article
Feb 27, 2019

Summary Reports do not display on the report browser. On each public category, 0 displays indicating that there are no reports. Error Messages "pzRBShortcuts ** ** Retrieving the report data exceeded the limit of 30 seconds. Please try making the report more specific by further limiting which…

Support Article
Feb 21, 2019

Summary A  realtime dataflow has a Stream dataset as the primary source. The dataflow  fails to start and is in the Pending-Activation status after to reactivating or restarting the flow. This occurs on skimming the ruleset with the Stream dataset to a higher major/minor version of the ruleset .…

Support Article
Feb 21, 2019

Summary Default values of the properties on the decision data form are overridden after creating the offer. Error Messages Not Applicable. Steps to Reproduce Create New Issue and Group from Configuration > Decision Management > Proposition Management Open the Decision data records for the…