Support Article
Jan 8, 2016

Summary The system is automatically generating Link-UseCase instances even if no specification has been added. Error Messages Not Applicable Steps to Reproduce Create a new flow with an assignment. Check out the flow and view the properties of the assignment. Click "Submit" to close the…

Support Article
Jan 7, 2016

Summary When creating a full application documentation, the word generated is corrupted. CSFS 7.1.3 Pega 7.1.9 Word 2010, Version 14.0.7015.1000 (32 bits)   Error Messages Not Applicable Steps to Reproduce 1.    Navigate to Designer Studio > Application > Tools > Document 2.    Configure…

Support Article
Jan 4, 2016

Summary Subreport filter conditions, return an error message. These conditions were working on PRPC 6.3 SP1. Error Messages Invalid subreport join/filter condition: The properties referenced in a subreport join/filter condition must either be optimized, or all unoptimized Steps to Reproduce 1.…

Support Article
Dec 6, 2015

Summary Accented characters display problem in documents generated with Application Document wizard. Some accentuated characters are badly encoded. Error Messages No errors on screens but accented chars are displayed wrongly in the generated document: "Spécification", "Créé par…

Support Article
Dec 4, 2015

Summary Specification document produced by Application Document Wizard reported as corrupted if opened in Word 2010 application with French Language Pack installed. The issue has been reported on the following version of Microsoft Word: Microsoft Word 2010 (14.0.7113.5001) SP2 MSO (14.0.7106.5003…

Support Article
Dec 4, 2015

Summary User requires to create a branch application for parallel development, hence it does not have any application ruleset. The procedure is followed as per the PDN guide or tutorial: https://pdn.pega.com/implementation-methodology-dco/tutorial-using-branches-for-parallel-development However…

Support Article
Nov 29, 2015

Summary We are unable to save ruleset or a rule set version in the application. Error Messages We are getting the below error: pyComponentInterfaceClass <you user ID here> doesn't exist or is not a valid entry Steps to Reproduce Try and save a ruleset. Root Cause A defect in Pegasystems…

Support Article
Nov 27, 2015

Summary Can't create an application (based on Pega Customer Service 7.1.4) with no case types selected from the application express wizard. Error Messages Framework assest Rule-Obj-Model could not be saved due to 3 error(s) on it: ** No ruleset found for rule" "": code SQLState…

Support Article
Oct 30, 2015

Summary System generated Entity Relationship Diagrams are jumbled and unreadable with Visio 2013. However, the Diagrams are readable when opened with Visio 2010. Error Messages This UML Model Diagram was created with a feature that is not supported in this version of Visio. Steps to Reproduce 1.…

Support Article
Oct 6, 2015

Summary When building a new Framework Application based on an existing Application using the wizard, at the point (Step 4) where the selection of data types is performed, the wizard only displays the first 50 data types rather than the full list of those available. For the new Framework Application…