Updated

Content Type

Product

Capability

Support Article

Oct 15, 2019

Summary The crmSFADataPrefixes rule used in the SaveProduct activity is updated for the product to include a prefix as 'PR-' instead of 'PR'. When fetching the Products, the crmBuildProductCatalog activity fails. Error Messages The reference .ProductMap(PR-1) is not valid.…

Support Article

Sep 27, 2019

Summary The tooltips for charts do not display in the Chrome browser. Additionally, on placing the mouse over the white area for a general tooltip in the charts, the white background blinks and the tooltip does not display. Error Messages Uncaught ReferenceError: FusionCharts is not defined     at…

Support Article

Sep 4, 2019

Summary Post Pega Sales Automation 8.2.1 upgrade, element IDs used in HTML are modified. Hence, all the styling which use the IDs now refer to the incorrect IDs. Post upgrading Pega 7 to Pega 8, the element IDs in HTML are modified to unique IDs. In the out-of-the-box CSS styling, the property name…

Support Article

Sep 4, 2019

Summary The Choose File button does not work in the attachment modal on a mobile device. This occurs on Android device but works correctly while using iOS. Error Messages   Not Applicable   Steps to Reproduce  Configure a link to open a local action in modal  Configure the FilePath control to…

Support Article

Sep 3, 2019

Summary Unable to specify the number of 'Cutoff' characters in the Rich Text Display control for use in a table. The requirement is to limit the number of characters displayed to maintain the table from becoming long and to also provide the Expand capability such that users can open the…

Support Article

Aug 12, 2019

Summary Operators are uploaded using the Data Import Wizard. When an invalid record is present in the file, all the records before the invalid record are not uploaded. Only the invalid record displays in the error log. However, the records present below the invalid record are uploaded. Error…

Support Article

Jul 23, 2019

Summary In the client environment, when activating the Outlook add-in for the first time, the activity is called with the jwtString parameter populated and the other two parameters empty.  When entering the operator credentials, this activity is called again, however, only the username and the…

Support Article

Jul 16, 2019

Summary The EWSPushNotifications agent invokes the two below activities in Pega Sales Automation. AppointmentsCalendarSyncUsingPush ManageSubscriptions These activities contain calls of the Log-Message method with the LoggingLevel Error. Error Messages Not Applicable Steps to Reproduce Run the…

Support Article

Jul 5, 2019

Summary Component stack mismatch exception displays on the portal screen. Error Messages Exception caught while evaluating when pega.pegarules.pub.clipboard.InvalidReferenceException: The reference something--somexyzorg,Inc.- is not valid. Reason: unexpected character ',' at position 36,…

Support Article

May 20, 2019

Summary Sorting does not work on the Account column in the Opportunities tab in the Company. the Name column is sorted while sorting the Opportunities table's Account column. Error Messages Not Applicable Steps to Reproduce In the Pega Sales Force Automation (SFA) application, open a Company…