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Support Article

Oct 11, 2019

Summary On clicking on the Pagination Next button, the 'View all' checkbox near the header is selected. Error Messages Not Applicable Steps to Reproduce Configure a checkbox in the header area of the screen. Include a grid with pagination in the body area. Click the Next page button. Root…

Support Article

Oct 10, 2019

Summary Pega to Pega Mashup Close button does not work. A blank screen displays.  Error Messages Not Applicable Steps to Reproduce Generate a Mashup code Create a new menu item on the left menu section Add the harness action Add the Mashup code to the harness Add the Close button with the Cancel…

Support Article

Oct 10, 2019

Summary Default flow action buttons (Save, Continue) which display in tabbledscreenflow are not hidden on selecting Hide default flow action buttons in a flow action. Error Messages   Not Applicable Steps to Reproduce Resave the tabbedscreeflow7 harness to the application ruleset Use screen layout…

Support Article

Oct 10, 2019

Summary Pega startup stops the application. More than 10 minutes is required for the Pega startup. Error Messages 538 ERROR [org.jboss.as.controller.management-operation] (Controller Boot Thread) WFLYCTL0348: Timeout after [600] seconds waiting for service container stability. Operation will roll…

Support Article

Oct 9, 2019

Summary Screen freezes on opening a work object with errors in the grid. Error Messages Uncaught DOMException : Failed to execute 'removeChild' on 'Node' : The node to be removed is not a child of this node Steps to Reproduce Open a Work object with errors in grid. Root Cause A…

Support Article

Oct 9, 2019

Summary Pega Web Mashup gadget is configured on a third-party parent application. On clicking a link in the parent application to  navigate to another page, the Pega gadget iFrame invokes the Unload event. However, the associated log off Ajax operation does not execute correctly. This occurs in the…

Support Article

Oct 9, 2019

Summary When deleting items in a repeat grid layout using the out-of-the-box Delete item feature, the system stops and the screen freezes. Error Messages In PEGA Logs, Error parsing HTTP request header Note: further occurrences of HTTP header parsing errors will be logged at DEBUG level. java.lang.…

Support Article

Oct 8, 2019

Summary NullPointerException on opening the Case Worker portal on an application with UI-Kit 11-01.    Error Messages Exception: pzSectionBody _1();/*Problem executing pzAssemblePreprocess for RULE-HTML-SECTION DATA-PORTAL PYCWPORTALHEADER #20170926T012625.092 GMT java.lang.NullPointerException *…

Support Article

Oct 5, 2019

Summary When accessing the Lightweight Directory Access Protocol (LDAP) URL and publishing the messages, the subscriber does not receive the published messages. Error Messages Not Applicable Steps to Reproduce Configure a Channel. Configure Subscriber. Configure a Publish-Notifications method in a…

Support Article

Oct 4, 2019

Summary Unable to localize the below Confirm message on the Confirm harness. 'This item has been resolved'  Error Messages Not Applicable Steps to Reproduce Execute a General task. Resolve the case. On the Confirm harness, the 'This item has been resolved' message displays.…