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Support Article
Mar 19, 2019

Summary On installing the localization pack for Japanese and clicking the 'Download for translation', the exported ZIP file does not download. The progress bar does not change and is at 0% percentage infinitely. Error Messages com. pegarules .generated.activity.…

Support Article
Mar 19, 2019

Summary Unable to select filter value for True or False property type in the Internet Explorer browser. Error Messages Not Applicable Steps to Reproduce Create a report definition with a filter on a True or False property. Open the report in the Report browser. Select the filter on the True or…

Support Article
Mar 19, 2019

Summary In the Internet Explorer 11 browser, the label on each radio button overlaps the other radio button. Error Messages Not Applicable. Steps to Reproduce Launch the Case Manager portal. Click the Create button to open the Form data. Use the Tab key on the keyboard to enter all the values in…

Support Article
Mar 19, 2019

Summary Font size of a field is set to 14 pixel by the pxphone control. This occurs though the font size is set to 21 pixel in the Skin rule. Error Messages   Not Applicable Steps to Reproduce Create a Skin rule for the text input format with the font size as 21 pixel Configure the Skin rules with …

Support Article
Mar 19, 2019

Summary In the Pega custom iOS application on Pega Mobile Express, the application does not display in landscape orientation on rotating the iPhone sideways. Error Messages Not Applicable Steps to Reproduce Open the application on the iPhone . Rotate to landscape orientation. The content is not…

Support Article
Mar 19, 2019

Summary Complete tab content does not display on switching between the tabs. A part of the content on the tab is cropped.  Error Messages Not Applicable Steps to Reproduce Configure a dynamic container with the Size to Content check box Configure a layout group with a tab structure of different…

Support Article
Mar 19, 2019

Summary Errors occurs while running the application. Error Messages On the UI: Failed to find instance @ baseclass.TabbedNavCaptureActivity of type Rule-HTML-Harness . In the logs:  Error adopting XML from post data…

Support Article
Mar 19, 2019

Summary User exports decision tables to Excel and modifies the Excel file. The session locks up on importing decision tables modified on Excel. Error Messages   Not Applicable Steps to Reproduce   Create a decision table Export the table to Excel Edit the Excel file Import the Excel to the decision…

Support Article
Mar 19, 2019

Summary When using an email listener in an environment with an antivirus software and selecting the 'Embed data for inline images into HTML' option, emails are not processed. This occurs when the antivirus software deletes the data for image-type Parts in an email message prior to Pega…

Support Article
Mar 19, 2019

Summary   Error displays while generating the REST Connector rules.    Error Messages   Cancelling rule generation, Error evaluating rules using sample JSON stream   Steps to Reproduce   Launch the REST Connector wizard Enter details in all stages of the wizard Click Submit. Error displays Root…