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Support Article
Mar 21, 2019

Summary A filter is configured on a column. The menu popup that displays on clicking the filter icon, does not align correctly with the respective column. Error Messages Not Applicable Steps to Reproduce Open any report which has about 15 to 20 columns such that a horizontal scrollbar displays.…

Support Article
Mar 21, 2019

Summary Incorrect error message 'Value cannot be blank' displays on entering 12345678990123e4 in the number field. This error displays for 'e' (in the value entered) which is an incorrect character for the numeric field. Error Messages Value cannot be blank Steps to Reproduce…

Support Article
Mar 21, 2019

Summary   A few columns of a report contain a large amount of data. However, complete data does not display on the columns. The Export to PDF does not export the complete data. Error Messages   Not Applicable Steps to Reproduce   Open a report definition with a large number of columns containing a…

Support Article
Mar 18, 2019

Summary On changing the font color to white in the grid header skin and applying it to the outer grid, the inner grid font color displays in black. Both the grids have 'spreadsheet' layout type. Error Messages Not Applicable Steps to Reproduce Configure a grid. Define row header color as…

Support Article
Mar 18, 2019

Summary   Deferred save fails with a null pointer exception, in the RecalculateAndSave activity during the flow processing. Error Messages 489 [WebContainer:146][TABTHREAD0][SWLPIApp:](internal.mgmt.Executable)ERROR my.machine.test.group - Exception java.lang.NullPointerException at data.internal.…

Support Article
Mar 15, 2019

Summary User does not have privilege to view the menu options and has only access to run the report. The gear icon displays on the out-of-the-box reports screen.   Error Messages   Not Applicable   Steps to Reproduce 1. Configure a few reports 2. Remove the privileges to view the options from the…

Support Article
Mar 14, 2019

Summary Error occurs on executing the PRPCUtils script while populating the newly added column. Error Messages '/opt/applications/pega/cicd-base-sd-hfix/archives/pegadbinstall-classes.zip' doesn't exist. Steps to Reproduce   Unknown Root Cause An issue in the custom application code…

Support Article
Mar 6, 2019

Summary Help icon displays on the screen on the delegated data type in the User portal. This occurs post deploying a hotfix to introduce the Import/Export buttons. Error Messages   Not Applicable Steps to Reproduce   Delegate a data type on the User portal Access the delegated rule Root Cause A…

Support Article
Mar 6, 2019

Summary Assignment status is not updated in the  CaseContentsPage  with the respective status. Error Messages Not Applicable Steps to Reproduce Update the Assignment status in the Assignment page. Verify the  pyAssignmentStatus  in the CaseContentsPage . Root Cause A change related to the pyA…

Support Article
Mar 5, 2019

Summary Columns with long values do not wrap and a horizontal scroll bar displays. This occurs when using the Delegated data type out-of-the-box feature, Error Messages Not Applicable Steps to Reproduce Not Applicable Root Cause A defect in Pegasystems’ code or rules. Resolution Perform the…