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Support Article
Mar 21, 2019

Summary When implementing SAML Auth  single sign-   on (SSO) using ( IdP Initiated SSO) Pega 7.1.7, SAML SSO session timeout fails. Error Messages Not Applicable Steps to Reproduce Configure SAML Auth  with timeout. Root Cause SAML Auth rules by default have the pySupportsPegaTimeout  property set…

Support Article
Mar 19, 2019

Summary Row visibility functionality does not work in a repeating layout group. The out-of-the-box filter mechanism for the repeating grid layout displays all items from the source page list despite applying the visibility rules. Error Messages Not Applicable Steps to Reproduce Create a data table…

Support Article
Mar 11, 2019

Summary The PDF generated through a SmartShape in the flow and through the pxcreatePDF in the activity differs in font size. This occurs despite invoking the HTMLToPDF activity in both the flows. Error Messages Not Applicable Steps to Reproduce Configure a flow with a SmartShape to create a PDF.…

Support Article
Mar 11, 2019

Summary Multiple (1378812) records are inserted into the pr_data_ih_fact table. Error Messages Not Applicable    Steps to Reproduce Unknown Root Cause A defect in Pegasystems’ code or rules. Fact data insertion behaved incorrectly. Resolution Apply HFix-47205. SA-65893

Support Article
Mar 5, 2019

Summary   Split For-Each is configured. Error occurs on processing a flow action that is defined in Data class using Bulk processing. Error Messages   Failed to find a RULE-OBJ-FLOWACTION with the name testFlowAction that applies to ApplicatioName-Work-CaseName   Steps to Reproduce   Create a flow…

Support Article
Mar 1, 2019

Summary   Value List property on the section is marked as String on launching a portal.  Error Messages   Not Applicable   Steps to Reproduce   Create a message with an attached input XML  Prepare the User Interface (UI) to load the XML contents  Add a parallel section to display the normal work…

Support Article
Feb 28, 2019

Summary While using the mobile native control for some Date fields on iPhone and iPad , on selecting a Date and performing a screen refresh reduces the date by a day. . Error Messages Not Applicable Steps to Reproduce Select a date in the native control. Click a field which uses screen refresh.…

Support Article
Feb 27, 2019

Summary When the browser setting is Fr _CA, auto notes are updated in French. These notes are saved as a Notes attachment to the case. This works when the notes are saved in English. However, it fails for notes in French which contains special characters (such as é ). Error Messages Error in Tracer…

Support Article
Feb 21, 2019

Summary Browser refresh is slow when using the Tabbed screen flow. On selecting a tab in a group of multiple (more than five or six) tabs, the browser takes seven seconds to refresh the display.  The browser must display the refreshed tab in two seconds. While the tab is refreshed, stale or…

Support Article
Feb 19, 2019

Summary On a button click, an open URL in window action is used to launch a new harness. The requirement is to set a custom title for the browser window. Error Messages Not Applicable. Steps to Reproduce Log in to the application Add a button on a section In the action set for the button, launch…