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Support Article

Dec 21, 2017

Summary Unable to view a chart on clicking the Chart tab for a few Organization Unit rules. Error Messages Cannot render section Steps to Reproduce Open an Organization unit rule. Go to the Charts tab. Root Cause A defect in Pegasystems’ code or rules. A subset of the unit name in it's sub-…

Support Article

Dec 19, 2017

Summary RuntimeException occurs on enabling the Tracer and using the declare page as a step page. Error Messages java.lang.RuntimeException : Caught Exception while expanding Property pyAllowedToEditValues on Declare_Page.Page (1). pyPropertyColumns (1). pyColumnRestrictions (default) Steps to…

Support Article

Dec 17, 2017

Summary Progressive load results in an Autocomplete control fails. Autocomplete control with a large number of results displays blank spaces and does not load additional results: Error Messages Not applicable Steps to Reproduce Map the Autocomplete control with a Data Page. Load the Data Page with…

Support Article

Dec 15, 2017

Summary User is trying to assign a date value to a property of datetime property which is later saved to DB table. They had both server and db time zones as MST. The value saved in DB table is getting converted to previous date. Property Name " TriggerDateTime ="20170820";"…

Support Article

Dec 15, 2017

Summary When user tried to refer the ‘.customproperty’ looping through ‘. Page1.Pagelist.XX.pxResults' , the DataPage that is refered on . customproperty is not triggered although the Keys required for the datapage to run are set on ‘. Page1.Pagelist.XX ‘ page. Error Messages Not Applicable…

Support Article

Dec 15, 2017

Summary Mashup issue with custom parameter names defined as DIV attributes using syntax like PegaA _< ParamName > results in a URL generated with paramname =<value>. The parameters are passed in lower case when user uses Internet Explorer running in Edge mode. The custom Mashup…

Support Article

Dec 12, 2017

Summary Autocomplete values selection does not work, if the value contains a backslash (\) in the string. Error Messages Not Applicable. Steps to Reproduce Create an autocomplete control Select report definition as the source Select a value containing a backslash Root Cause A defect in Pegasystems…

Support Article

Dec 9, 2017

Summary After configuring a button with the Refresh Harness followed by a Cancel action in a portal, the Cancel action does not initiate after a Chrome update to version 60.0.3112.101 (Official Build) (64-bit). Error Messages Not Applicable Steps to Reproduce Configure a button with a Refresh…

Support Article

Dec 6, 2017

Summary When importing several property rules and a report definition rule into an environment, the built on class rule does not exist in the environment or in the imported RAP file. Unable to open the property rules and report definition rules after generating a new RAP file and importing the…

Support Article

Dec 6, 2017

Summary PRException occurs when Connect-REST parses inbound JSON message. Dynamic of virtual properties does not work at runtime after deploying HFix-27308 . Error Messages Caused by: com.pega.pegarules.pub.PRException : Error mapping incoming response to .response_POST: com.pega.pegarules.pub.…