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Support Article
Mar 11, 2019

Summary User adds attachments while creating cases on an application. The attachment is blank on downloading it. This occurs while adding an attachment to an Appointment and submitting the Appointment. This occurs on Pega Sales Automation 7.4. Error Messages   Not Applicable Steps to Reproduce  …

Support Article
Mar 6, 2019

Summary Horizontal scrollbar displays and moves the screen with the Case header towards the empty side on opening a work object. Error Messages Not Applicable Steps to Reproduce 1) Log in to the Sales Manager portal 2) Open a case or an organization. Horizontal scrollbar displays   Root Cause…

Support Article
Dec 7, 2018

Summary When using the Forecast tool, to add an Override amount, a Close Date, and a Category to an Opportunity, the Override close amount and Category are set correctly. However, on filtering the Override territory, the Opportunity displays for the same quarter and year of the Opportunity, instead…

Support Article
Jul 21, 2018

Summary Unable to leverage UI based data import due to large import file size. Error Messages Not Applicable Steps to Reproduce Unknown Root Cause An issue in the custom application code or rules. Resolution Apply HFix-45806 .   SA-61250

Support Article
Jul 16, 2018

Summary Error occurs while loading the comma-separated values (CSV) file with opportunity records. Error Messages Failure in creating Forecast(1) Steps to Reproduce Load a CSV file of opportunity records using the load template. Root Cause A defect in Pegasystems’ code or rules.  The PageName…