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Support Article

Oct 11, 2019

Summary On clicking on the Pagination Next button, the 'View all' checkbox near the header is selected. Error Messages Not Applicable Steps to Reproduce Configure a checkbox in the header area of the screen. Include a grid with pagination in the body area. Click the Next page button. Root…

Support Article

Oct 11, 2019

Summary A usecase is present to cancel a work object and create another. Cancel and Create are rolled back due to a unique constraint on the History work table. However, an error occurs on invoking commitWithErrorHandling.  Error Messages <CR>Problem #1, SQLState 23000, Error code 1: java.sql…

Support Article

Oct 11, 2019

Summary A few report definitions time out post upgrading to Pega 8.1.3. Error Messages Retrieving the report data exceeded the limit of '30' seconds. Please try making the report more specific by further limiting which rows to include. Steps to Reproduce Upgrade Pega 7.2.2 to Pega 8.1.3.…

Support Article

Oct 11, 2019

Summary A section (Sec1) repeat dynamic layout (RDL) is embedded with another section (Sec2) with Edit option as Read-only Always. Sec1 content displays as Read-only along with content of Sec2. Error Messages Not Applicable Steps to Reproduce Configure a repeat dynamic layout (RDL) with data page…

Support Article

Oct 11, 2019

Summary A launch modal is configured in a flow to capture the signature from the end user. However, after accepting the signature, error occurs on submitting the flow. Error Messages This action is not allowed as it is outside the current transaction Steps to Reproduce Configure a Signature control…

Support Article

Oct 11, 2019

Summary   Error occurs while loading the LockInfo section on the pyWorkPage page of the 'MDR-LOS-Work-KPR' class in Autonomic Event Services (AES). Error Messages WrongModeException Or Exception 8073 Steps to Reproduce Configure a section to include a page group property. Create a case.…

Support Article

Oct 11, 2019

Summary An additional Span tag is included for mandatory fields in the current Pega applications. Therefore, the exact data element is not fetched and the Automated test cases fail. Error Messages Not Applicable Steps to Reproduce Create a section with a required field. At runtime on the screen,…

Support Article

Oct 11, 2019

Summary While searching Prospect and Customer, the Search button does not render any results.  No results display on performing a search on the below tables:  Error Messages Not Applicable  Steps to Reproduce Log in to Pega Marketing Select Data Click Data Management Click Manage Data of Prospect…

Support Article

Oct 11, 2019

Summary On selecting a mandatory field (within a service case in the Ajax container) and clicking out of the field, a validation message repeats in a stack for each click. The validation message must display only once. Error Messages Value cannot be empty Steps to Reproduce Select a mandatory field…

Support Article

Oct 11, 2019

Summary Pega Marketing 7.31 is installed on Pega Platform 7.3.1. For a Real Time Event Campaign, error occurs when an Email Treatment contains a Section rule that includes a table sourced from a PageList. Error Messages In Tracer: The reference .Customer.CompanySubscription(1).Customer.…