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Support Article

Oct 17, 2019

Summary GetRuleMessage function returns a message rule name instead of a localized message. The localized message is rendered when the message is present in @baseclass. Error Messages Not Applicable Steps to Reproduce Open a data transform or a decision table Click the Gear icon Perform a search…

Support Article

Oct 17, 2019

Summary After installing WebLogic Security patch implementing JEP 290, the Decision Data Store (DDS) nodes display in the Joining status in Pega Designer Studio Decisioning Infrastructure landing page. As a result, Campaigns do not execute. Error Messages Message in the WebLogic Server logs: <…

Support Article

Oct 17, 2019

Summary Skin styles are not applied in the Case Worker and Case Manager portals when the Section rule is included in the Correspondence template. Error Messages Not Applicable Steps to Reproduce Add any sample section in the Correspondence template. Root Cause This behavior is as per Pega product …

Support Article

Oct 17, 2019

Summary On opening a case, the below Pega out-of-the-box pages are available in the Clipboard, WorkListAssignments (Code-Pega-List) WorkBasketAssignments (Code-Pega-List) However, after upgrading Pega 7.4 to Pega 8.2.2, these out-of-the-box pages are not available on the Clipboard. One of the user…

Support Article

Oct 17, 2019

Summary The user has configured single click events in a grid and double click events in an action set. At runtime, the double click actions do not execute. Error Messages Not Applicable Steps to Reproduce Configure a grid. In the Grid action set, configure a single click action with Run data…

Support Article

Oct 17, 2019

Summary A Pega 7.1.5 monitored node running on Java 7 is unable to connect to Pega Diagnostic Cloud (PDC) external URL. Error Messages (.httpclient.HttpMethodDirector)DEBUG - Connection has been shutdown: javax.net.ssl.SSLHandshakeException: Remote host closed connection during handshake apache.…

Support Article

Oct 16, 2019

Summary In a ScreenFlow, when a user submits a task, the Validation error generated by the Validation rule (configured in flow action) does not display. The error displays only when the user refreshes the screen. The error must display on the screen immediately after submit. Error Messages Not…

Support Article

Oct 16, 2019

Summary The When rule does not evaluate in a repeating dynamic layout. Error Messages Not Applicable Steps to Reproduce Create a repeating dynamic layout on a data class. Use a section with the Applies To as the data class. Reference an inner page or pagelist property in the section which is not…

Support Article

Oct 16, 2019

Summary Integer data type accepts decimal values. Integer must accept only the whole numbers and not the decimal values.  Error Messages Not Applicable Steps to Reproduce Create an Integer property Use the property in the Text input control which is added to a section Set Editable Type to Number on…

Support Article

Oct 16, 2019

Summary Defer commit issue occurs while using the Create Case smart shape after a Persist case. A temporary case persists during the case processing. A Parallel case type is created using the Create Case smart shape. However, rollback happens instead of commit while saving the actual case and the…