Updated

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Product

Capability

Support Article

Oct 15, 2019

Summary Unable to create an operator with the below format. a-b.c@your_mail.com Error Messages Not Applicable Steps to Reproduce Unknown Root Cause The '-' is not a valid sign in the Operator ID. Resolution Perform the following local-change: Use an Authentication activity that translates…

Support Article

Oct 15, 2019

Summary Locking of a component (Rule-Application with pyMode = Component) fails on selecting the Locked checkbox. A dialog prompting for the password for locking the rulesets must display. However, nothing displays. Error Messages PegaRULES.log does not contain any entry related to the error.…

Support Article

Oct 15, 2019

Summary When invoking the <Pega Environment> + <Authentication Service> URL, NullPointerException occurs before generating the SAML request. Error Messages [ttp-apr-8080-exec-53] [STANDARD] [ ] [PegaRULES:07.10] (sso.saml.SAMLRequestHandler) DEBUG ....... |..IP ..|RelayStateID: be88ca4c…

Support Article

Oct 15, 2019

Summary The JMS Message-Driven Bean (MDB) listener is configured and deployed onto the Websphere Application Server. While testing it through the JNDI server rule, user is able to enter messages onto the queue. The messages remain on the queue and are not consumed by the listener. Error Messages…

Support Article

Oct 15, 2019

Summary A few field values ( For example, 32A) do not render while using Swift message MT410. The out-of-the-box RULE-OBJ-ACTIVITY PEGACOMMBANK-SWIFT-MT410 ASSEMBLEFIELDS #20190807T075524.242 GMT activity does not invoke the latest rules in the ruleset version pointing to Pega-Commbank 7.11 rules…

Support Article

Oct 15, 2019

Summary The text input field in PegaCHAT has no length restriction. Hence, the user is confused when using a lengthy text. The user is unable to view the complete text which is entered into the text area. Error Messages   Not Applicable Steps to Reproduce   Enter a lengthy text of 4800+ characters…

Support Article

Oct 15, 2019

Summary The crmSFADataPrefixes rule used in the SaveProduct activity is updated for the product to include a prefix as 'PR-' instead of 'PR'. When fetching the Products, the crmBuildProductCatalog activity fails. Error Messages The reference .ProductMap(PR-1) is not valid.…

Support Article

Oct 15, 2019

Summary Pega0026 alerts display for all the service packages used in an application. Error Messages JMS|VFHUJMSAws|AWS|GetEmailEventNotifications  - JMS service [VFHUJMSAws][AWS][GetEmailEventNotifications] failed:Service page lookup failed:pub.services.ServiceException: Service page lookup failed…

Support Article

Oct 15, 2019

Summary Unable to locate the below system messages during a Co-Browse for translation or localization. The cobrowse request has been accepted The CSR is requesting to see your browser window Error Messages Not Applicable Steps to Reproduce Use Co-Browse in a localized application. Root Cause A…

Support Article

Oct 15, 2019

Summary When performing Export to Excel for a report definition, duplicate rows are exported for a column with the TextAreaWithExpandSmall UI control. Error Messages Not Applicable Steps to Reproduce Create a report definition. Export the report to Excel.  Property of type text and…