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Support Article
Mar 18, 2019

Summary Pega Underwriting for Insurance (PUI) 7.40 is installed on Pega 7.4. Error occurs while creating a new application based on PUI application. Error Messages There was a problem while creating case types. . pyApplicationGenerator.pyCaseTypesToCreate (1). pyCoverableClasses (1). pyTo :Property…

Support Article
Mar 18, 2019

Summary A custom filter section is implemented for filtering a repeating grid configured with a parameterized data page. It works fine on a Pega application. On launching it from mash up the filter does not work.   Error Messages   Not Applicable Steps to Reproduce   Create a grid and source it …

Support Article
Mar 18, 2019

Summary Report times out on running the out-of-the-box Show BAN or Show Customer report containing a large number of results. This occurs when the report retrieves the total result count to present the paging gadget. The issue persists despite installing HFix-44305 . Error Messages Not Applicable…

Support Article
Mar 15, 2019

Summary   NullPointerException occurs on submitting a case. Error Messages   NullPointerException   Steps to Reproduce   Log in to the Case Manager portal Click the dashboard Root Cause A defect in Pegasystems’ code or rules. The below code was added to the  DisplayHarnessWithClass activity: stream…

Support Article
Mar 15, 2019

Summary   Requirement for the PegaAESRemote Client 07-31-04 patch. Error Messages   Not Applicable Steps to Reproduce   Unknown Root Cause A defect in Pegasystems’ code or rules. Resolution Apply HFix-51555.   SA-75248

Support Article
Mar 15, 2019

Summary Grid popup with filtering option displays the entire list of the true or false values despite selecting only a few. Error Messages Not Applicable. Steps to Reproduce Configure a grid and populate it with a result that has more than 1000 distinct values in a column Enable filtering on that…

Support Article
Mar 15, 2019

Summary Validation error icons do not display on navigating to a different page. As a result, unable to identify the errors and fix them. Error Messages Not Applicable. Steps to Reproduce Create a new Offer case Upload an Excel file with more than 20 total rows, with errors on 1 or more properties…

Support Article
Mar 15, 2019

Summary Total mileage for some time sheets displays as zero. Total recorded mileage is calculated as zero in the timesheet object but the individual mileages for the outlets on the timesheet have some value. Error Messages Not Applicable Steps to Reproduce Unknown Root Cause A defect in Pegasystems…

Support Article
Mar 15, 2019

Summary Unable to handle error when the data page throws an exception. Error Messages Caught unhandled exception: java.net.SocketTimeoutException : Read timed out Steps to Reproduce Create a Connect-REST integration and call it from a data page Load the data page from an activity and call this…

Support Article
Mar 15, 2019

Summary PDF generation of a report with 1000 lines takes an hour and an error occurs on the screen. When user exports the results of a report definition to a PDF, the application takes more time to generate the file though the number of rows is less. The export times out on exporting more than 1500…