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Support Article
Mar 14, 2019

Summary Error occurs on the dialog box after selecting the Business Unit field in the Disability Discrimination Act (DDA) view. This occurs post update to Pega 7.3.1. Error Messages Value cannot be blank. Please select OK to return to the field and provide a value or Cancel to proceed to the next…

Support Article
Mar 14, 2019

Summary Incorrect number of records display in the grid on specifying pagination. Error Messages Not Applicable Steps to Reproduce Create a repeating grid Source the grid using a pagelist Select pagination with the number of rows as 10 Mention a pagination activity Call a service to update the…

Support Article
Mar 14, 2019

Summary Data flow results are not populated on the embedded page. Error Messages Not Applicable. Steps to Reproduce Log in to the application Create a case type with the OfferResults property, and a page list pointing to a class that inherits from Data- pxStrategy . This property holds the results…

Support Article
Mar 14, 2019

Summary User runs a report. A blank screen displays and exception occurs on adding a property from an association while editing the report. 'Report on descendant classes/Include Implementation class only' checkbox on the report is selected. Error Messages   PRRuntimeexception    Steps to…

Support Article
Mar 14, 2019

Summary Complete tab content does not display on switching between the tabs. A part of the content on the tab is cropped. Error Messages   Not Applicable Steps to Reproduce Configure a DynamicContainer with Size to Content check box  Configure a layout group with a Tab Structure of different…

Support Article
Mar 14, 2019

Summary Hidden columns are exported to Excel sheet instead of the visible columns when the Export action is triggered from the Data type records editor. Error Messages   Not Applicable Steps to Reproduce   Export the records to Excel using the Export link in the data type rule. Root Cause A defect…

Support Article
Mar 14, 2019

Summary Content on Designer Studio explorer tabs does not load. This occurs post installing HFix-49665.  Error Messages Not Applicable   Steps to Reproduce Install HFix-49665 Log in to the Pega application Click the left navigation pane explorer tabs (Except Recent) on the Designer Studio Root…

Support Article
Mar 13, 2019

Summary Activity checks the Failover connector despite not selecting the 'Enabled Failover ' option. Error Messages Exception-8212 the reference . pyConnectors (-1) is not valid Steps to Reproduce Configure the Computer telephony integration (CTI) link without Failover Log in to the CTI…

Support Article
Mar 13, 2019

Summary   Unable to open Get Help of rules. Error Messages   Not Applicable   Steps to Reproduce   Open a rule  Click Actions Click Get Help Root Cause An issue with the user configuration. Resolution Perform the following local-change: Click Configure Click User Interface Select Application…

Support Article
Mar 13, 2019

Summary Parent case flow has a case dependency Wait shape which is configured to continue after all child cases are resolved. Post this, an email is triggered. However, for some cases, the email is triggered before all the child cases are resolved. Error Messages Not Applicable Steps to Reproduce…