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Support Article

Aug 1, 2019

Summary Radio buttons do not trigger the actions which are configured on the OnChange event. Error Messages Not Applicable. Steps to Reproduce Log in to the application Configure three radio buttons on the portal harness Select a radio button Root Cause When user clicks the radio buttons and moves…

Support Article

Jul 25, 2019

Summary For a virtual report definition, the filter option is unavailable when an additional column is added in a repeating layout prior to the virtual report definition. Error Messages Not Applicable Steps to Reproduce Create a virtual report definition rule. Add an additional column prior to the…

Support Article

Jun 25, 2019

Summary TextArea  'Remaining character count' is incorrect when carriage returns are present in the TextArea  data. Error Messages Not Applicable Steps to Reproduce Configure a TextArea control to display character count. In the  TextArea , copy or enter data that also includes carriage…

Support Article

Jun 20, 2019

Summary Decimal fields are rounded off incorrectly when the field value is more than 15 digits. For example, Enter 987654321987654321.12345 value in the field and save the draft. On clicking the field again, the value changes to 987654321987654270.00 The field type is decimal and the property has…

Support Article

Jun 19, 2019

Summary User is on Pega 7.1.7 with Tomcat 8.0 and jre1.7.0_101. Error message displays after logging in to the portal.  Error Messages This content cannot be displayed in a frame. To help protect the security of information you enter into this web site, the publisher of this content does not allow…

Support Article

Jun 18, 2019

Summary List view filter and and sort option does not span all pages. Error Messages Not Applicable. Steps to Reproduce Open the workbasket report. Filter and Sort only limits to the results of page rather than the entire content Root Cause This issue was determined to be a product enhancement…

Support Article

Jun 15, 2019

Summary Horizontal scrollbar displays when the grid has multiple columns. Error Messages Not Applicable Steps to Reproduce Configure a grid with a large number of columns on the harness. Root Cause A software use or operation error. The grid generated scrollbars to the harness when a large number…

Support Article

Jun 13, 2019

Summary In the Pega portal, multiple tabs do not open simultaneously in FireFox 6 Citrix environment. However, the same works in FireFox 4 environment. Error Messages Not Applicable Steps to Reproduce Launch the Case Manager portal. Open any case. Root Cause An issue in the custom application Skin…

Support Article

Jun 7, 2019

Summary Report column filtering displays all the values irrespective of the previously filtered column values. Error Messages Not Applicable Steps to Reproduce Run the report Apply  filter on the first column Select the second column from the results of the first filtering and verify the filtering…

Support Article

May 21, 2019

Summary A section is reused in multiple nested locations and the ID is set as the required property. When an error occurs on any of the nested ID property fields, the system marks the incorrect loaded page ID property field in red. Error Messages Not Applicable Steps to Reproduce Create a section…