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Support Article

Aug 8, 2019

Summary While executing the Static Assembler, error occurs and the rules are not assembled. Error Messages Starting Static Assembly Application KServFW Version 01.04.01 Number of rules identified to assemble 0 Exception while Assembling:  Error in assembling the rule  null  at com.pega.pegarules.…

Support Article

Aug 7, 2019

Summary The 'URL not reachable' error occurs when migrating the SOAP endpoint to a different system with new certificates. The  SSLPeerUnverifiedException error is generated in the log. Error Messages com.pega.pegarules.pub.services.ConnectorException : Caught unhandled exception: javax.…

Support Article

Aug 1, 2019

Summary NullPointerException occurs when launching the My Assistant window (user specific) in Pega Designer Studio. Error Messages pzSectionBody _1(); /* Problem executing pzAssemblePreprocess for RULE-HTML-SECTION AEXP-FW-ACQN-WORK MYASSISTANT #GMT java.lang.NullPointerException */ Steps to…

Support Article

Aug 1, 2019

Summary Radio buttons do not trigger the actions which are configured on the OnChange event. Error Messages Not Applicable. Steps to Reproduce Log in to the application Configure three radio buttons on the portal harness Select a radio button Root Cause When user clicks the radio buttons and moves…

Support Article

Jul 25, 2019

Summary For a virtual report definition, the filter option is unavailable when an additional column is added in a repeating layout prior to the virtual report definition. Error Messages Not Applicable Steps to Reproduce Create a virtual report definition rule. Add an additional column prior to the…

Support Article

Jul 17, 2019

Summary Unable to use the property type as TextEncrypted when implementing site specific cipher. For more information, refer to:  https : //community . pega .com/knowledgebase/articles/creating-custom-cipher- pega -platform#specify-site-specific-ciphers-using- runpega - jcecapabilities -…

Support Article

Jul 11, 2019

Summary How can final rule conflicts be found and resolved? Resolution Use the Final Conflicts report Rule-.ListThisRuleFinalCollisions.ALL to find final rules. Eliminate any conflicts by deleting one of each conflicting pair until this report is empty. To find this report, click Application >…

Support Article

Jul 10, 2019

Summary The PR_LOG_REPORTSTATS table enters the Unavailable state. As a result, the log size increases. Error Messages ERROR - Encountered an error when saving instance "LOG-REPORTSTATISTICS HC6C88878FF8D55F59784B99ADAF29B88!928329C92B81B4C446329F1AAB271BD8!RULE-OBJ-REPORT-DEFINITION INDEX-…

Support Article

Jul 5, 2019

Summary Text input field for property of type Double is configured with read-only formatting of type Number with two decimal places. On entering a long value (for example, 123456789123456789.123456789), the focus leaves the field and the value displayed is rounded incorrectly (for example, 123,456,…

Support Article

Jul 4, 2019

Summary User closes the assignment which is listed in the user worklist while processing two specific use cases. However, user finds two assignments with the same key which is not expected. Error message displays while processing one of the two assignments. However, the other assignment is…