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- Welcome to Pega Customer Decision Hub Version 8.5
- Basics
- Rule Types
- Assigning custom categories
- Creating agent-assisted treatments
- About Analysis Projects
- About Contact Policies
- About Customer Journeys
- About Email Treatments
- About Geofences
- Creating mobile treatments
- About actions
- Creating actions
- Action form: Interacting with the Details tab
- Actions: Using the Engagement policy tab
- Actions: Using the Treatments tab
- Action form: Interacting with the Flow tab
- Action form: Editing Send Email shapes
- Action form: Editing Send SMS shapes
- Action form: Editing Send Generic shapes
- Action form: Editing Send Multiple Treatments shapes
- Action form: Editing Send Passbook shapes
- Action form: Editing Push Notification shapes
- Action form: Editing Inbound shapes
- Action form: Editing Wait shapes
- Action form: Editing Update Status shapes
- Action form: Editing Hand Off shapes
- Action form: Editing Schedule Appointment shapes
- Specifying a wait period
- Action form: Toolbar buttons
- Action form: Using the Checklists tab
- Testing an action
- Creating other treatments
- About Output Templates
- About Passbook Treatments
- Creating push treatments
- About Real-Time Containers
- About Real-Time Events
- About Samples
- About Segments
- Completing the Segments Create or Save As form
- Using the Design tab on the Segment form
- Designing a visually composed Segment
- Designing a non-visual Segment
- Completing the Options and Schedule tab on the Segment form
- Using the Customer list tab on the Segment form
- Enabling paid synchronization for segments
- Completing and using the History tab on the Segment form
- About SMS Treatments
- About Volume Constraints
- Creating web treatments
- Case Types
- Landing Pages
- About landing pages
- Analytical Models landing page
- Application Settings landing page
- Audiences landing page
- Campaigns landing page
- Contact Policies landing page
- Context Dictionary landing page
- Customer Journey landing page
- Dashboard
- Data Flows landing page
- Data Management landing page
- Data Management Context landing page
- Eligibilities landing page
- Ethical Bias Policy landing page
- Pega Customer Decision Hub portal Home page
- Content Library landing page
- Marketing Calendar landing page
- Microsites landing page
- Next-Best-Action Designer landing page
- Importing Next-Best-Action settings from a template
- Configuring the business structure with Next-Best-Action Designer
- Setting outbound channel limits and suppression policies
- Defining group engagement policies
- Defining AI behaviors and controls
- Enabling channels and defining triggers
- Testing Next-Best-Action configuration
- Actions landing page
- Paid Media landing page
- Paid Media landing page
- Passbook landing page
- Prospect Lists landing page
- Push Notifications landing page
- Real-Time Artifacts landing page
- Scenario Planner landing page
- Scorecards landing page
- Seed Lists landing page
- Segmentation Support landing page
- SMS landing page
- Strategies landing page
- Supporting Decisions landing page
- System Health landing page
- Tables and Trees landing page
- Treatments landing page
- Identifying opportunities to improve next-best-action strategies with Value Finder
- Volume Constraints landing page
- Work Objects
- Marketing work objects
- About Checklists
- About Multi-Channel and Self-Optimizing Campaigns
- Multi-Channel and Self-Optimizing Campaigns: Creating a new Campaign
- Multi-Channel and Self-Optimizing Campaigns: Interacting with the Campaign display
- Multi-Channel and Self-Optimizing Campaigns: Configuring a Campaign
- Multi-Channel and Self-Optimizing Campaigns: Monitoring a Campaign
- Multi-Channel and Self-Optimizing Campaigns: Performing Campaign actions
- Multi-Channel and Self-Optimizing Campaigns: About Campaign Runs
- About Outbound Campaigns
- Marketing work objects
- Wizards
- Revision Management
2020-11-19