Back Forward Audit trail

The history of a work item is sometimes known as the audit trail, a term adopted from accounting and bookkeeping.

Open the Audit tab on a user form to access the audit trail display, which shows which operators have worked on the work item and when, what automatic processes were performed by the application, and other details.

You can customize audit trail behavior as follows:

Work object history instances are stored as objects in classes derived from the History-Work- class. The name of the class is History-ZZZZZ, where ZZZZZ is the name of the work item class.

Definitions History- base class
History-Add method
Related topics About audit trails, case narratives, and attachments
About Harnesses
Flows — Controlling the volume of work item history instances