The standard flow rule Work-.RequestAssistance and the standard flow action rule Work-.RequestAssistance can support a collaboration or discussion among co-workers, saved as a series of note attachments, similar to a discussion forum thread.
To incorporate both features into appropriate points in a
business process, add the RequestAssistance
flow
action to call the RequestAssistance flow (on the
same work object). Connect completion of that flow to the
original (or another) assignment in the first flow.
At runtime, a user choosing this flow action selects a co-worker who can provide assistance. The co-worker can respond with a note, choose another coworker to respond, or end the discussion. The system saves each participant's inputs as note attachments.
This diagram shows a portion of a flow rule that calls the RequestAssistance flow.
note attachment | |
Atlas
— Standard flow rules
Atlas — Standard flow actions (local and connector) |