A guest user is an unauthenticated visitor to the Process Commander system. A guest user may "arrive" through the browser interface or through a services interface.

Most capabilities, RuleSets, activities, and other processing are available only to authenticated users, not to guests. However, your system can control guest capabilities through requestor type data instance and access role data instances.

The private API function call:

PegaAPI.getAuthenticationHandle().isAuthenticated()

returns true for authenticated users.

Guest users typically have access to rules in the RuleSets listed in the PegaRULES:Unauthenticated access group, as referenced in the Requestor type instance named BROWSER.

If you update the BROWSER requestor type to reference a different access group, or update the the PegaRULES:Unauthenticated access group to make additional RuleSets available to unauthenticated users, review carefully the Authenticate? check box on the Security tab of each activity in the RuleSets. Select this check box for all but those specific activities that guests need to run.

To avoid tying up system resources, the default time-out period for idle guest requestors is a minute.

The clipboard for a guest requestor does not include pages for the Operator ID, organization, division, or organization unit.

Technically, agents are not authenticated, but agents are not guests. Agents typically have a more extensive RuleSet list than true guest requestors, based on the access group identified on the Security tab of the Agents form.

	authentication
	About Requestor Type data instances
	How to change the splash image and log-in form

Definitions — G