The Work- base class, one of thirteen standard top level abstract classes, is a superclass to all the classes that define work objects. A work object is the fundamental unit that records processed work in an application.
Properties, HTML forms, and flows in the Work- class are available to support the behavior and appearance of every type of work objects, including
The external key to all work objects is recorded in the pyID property, and typically consists of an alphabetic prefix, a dash, and an arbitrary but unique number.
In a production system, the number of work object instances may eventually grow to many thousands or millions, and require more database space than rules or data instances.
Through directed inheritance, a subclass of the Work- base class may have a name that does not begin with "Work." For example, the class PegaSample-CustomerRequest, part of the sample application, is a work type.
In releases before V5.4, you could not create new rules with Work- as the Applies To class. This restriction is removed in V5.4.