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Editing in Visio — Router pool tasks

About Flow rules

Purpose

You use Router Pool and Swim Lane shapes to organize and graphically identify a related group of task shapes that are performed within a specific work context (typically a work group) or business purpose. A router activity defined in the lane shape is associated with Assignment shapes inside the lane. During processing work objects are to the appropriate user worklist or workbasket defined by the router.

For example, an insurance claim application has one assignment instructing operators to collect customer information, another to verify the information and calculate payments, and a third to issue payments and update financial records. You want each to have its own work group and workbasket. You create a pool named Insurance Claim Process containing three swim lanes named CSR, Back Office, and Fulfillment. Each lane has a router activity associated with the assignments within it. During flow processing, the router assigns the work object to the appropriate workbasket inside the lane.

Adding a Router Pool shape to a flow

Drag a Router Pool shape (Swim lane shape) onto the flow diagram and drop it. By default, the shape contains one swim lane. Do the following:

  1. Select the Router Pool shape () to display the RouterPool properties panel. Enter a title for the shape in the Name field.
  2. Select the Swim Lane shape within the pool () to display the Swimlanes properties panel. Enter a title for the shape in the Name field.
  3. If the swim lane contains one or more assignment shapes, select a router activity rule in the SmartPromptRule field (required). This router applies to all assignments inside the lane. The Router fields in the Assignment properties panels are locked and cannot be edited. Existing router field values (if any) are overwritten by the value in the swim lane shape. You cannot attach a Router shape ( ) to an assignment in a swim lane.
  4. To add additional swim lanes, drag a Swim Lane shape () and drop it on the router pool shape. The swimlane is inserted where it is dropped.

Working with swim lanes and router pools

Definitionsdivision, organization, organization unit, owner

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