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Understanding the Chart tab

 About Summary View rules

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Complete this optional tab to present summary view data as a chart. Process Commander supports both static charts (an image) and interactive charts (defined through Adobe Flash).

NoteUser workstations retain chart images in the browser cache. When testing charts with Internet Explorer, select Tools> Internet Options > General and click  Delete Files   to clear the Temporary Internet Files cache to ensure that you see up-to-date chart output.

To define either type of chart, select the Use a chart for the view? box.

Field

Description
Use a chart for the view?

Select to cause the results of this summary view rule to appear as a chart. When selected, this tab changes to present additional fields.
Chart Output Type  
Chart Output Type

Select:

  • Image to develop a static chart and send to the browser as a PNG image. Complete the remaining details on this form.
  • Interactive to develop an interactive chart as an Adobe Flash file. Complete the Select output layout field, but do not complete other fields on this tab. Then click  Configure Interactive Charts   to specify parameters for this chart. See Help: Interactive Charts.
Select Output Layout

Indicate whether the chart appears at runtime above the data values, presented in a table.

 zzz Interactive Charts

To define an interactive chart:

  1. Select Interactive for the Chart Output Type.
  2. Choose a Select output layout value.
  3. Click  Configure Interactive Charts   to complete other parameters in a new window. See Help: Interactive Charts.

 zzz Static Charts

To define a static chart, complete the Charts tab.

Static image charts cause summary view report results to be presented as an image, or as an image above tabular numeric data. For examples, the standard summary view rule Work-.ArrivalsPastEightWeeks illustrates a line chart. The standard rule Work-.CountResolvedByResolverTop5 illustrates a pie chart.

Process Commander saves static chart images in the StaticContent/global/webwb/graphs directory on the server.

NoteOn some UNIX systems, a special JVM setting is required to allow rendering of static image charts. See Troubleshooting — Reports and Charts.

Field

Description
Select Chart Type

SmartPromptSelect a chart format:

  • Pie
  • Horizontal Bar
  • Horizontal Stacked Bar
  • Vertical Bar
  • Vertical Stacked Bar
  • Line (available only for trend reports)
Chart Size

SmartPromptChoose a size for the chart.
Chart Title

Enter text to label the chart.
Cache chart image for

SmartPromptSelect a time interval during which the chart image is cached rather than regenerated.

Choose don't cache image to force the system to recompute the image upon every refresh.
Build Chart  
Include

SmartPromptSelect one field (from the Fields array on the Content tab) to chart. The list presents the Caption you entered for each field.
Limit to top

SmartPromptCharts can be easier to interpret if they present smaller groupings as a single element. Select a number to indicate how many of the largest groupings are to appear, or accept the default value No Limit. For example, you can chart the top four values, with all values beyond the top four grouped together and labeled "Other".
Of

If Limit to top is not set to No Limit, indicate which field (from those in the Include list) the limit applies to.

zzz About Summary View rules