Email servers
Completing the Environment tab

Field

Description

Enter a Domain Name Server (DNS) name for the mail server, for example, EXCHDEV4.racme.com. Alternatively, identify an IP address of the mail server. SR-18857

This field supports the Global Resource Settings syntax (=.PageName.PropertyName). The default property name for this field is pyEmailHostName. For more information, see Using the Global Resource Settings feature.

Identify a TCP/IP port for this email server, conventionally port 110 for POP3 protocol or port 143 for IMAP protocol. To receive messages using SSL, different port numbers typically apply.

This field supports the Global Resource Settings syntax (=.PageName.PropertyName). The default property name for this field is pyEmailPortNumber. For more information, see Using the Global Resource Settings feature.

Select whether email is to be received through the POP3 or IMAP mail protocol. See More about email servers for information about why IMAP is preferred.

Select if email listeners that connect to the email server use the Secure Sockets Layer protocol, SSL, for authentication and for retrieving messages.

Enter the user ID of the account that Process Commander uses to connect to the email server.

This field supports the Global Resource Settings syntax (=.PageName.PropertyName). The default property name for this field is pyEmailUserID. For more information, see Using the Global Resource Settings feature.

Optional. If required, enter the password of the user account specified in the User ID field.

This field supports the Global Resource Settings syntax (=.PageName.PropertyName). The default property name for this field is pyEmailPassword. For more information, see Using the Global Resource Settings feature.

Enter an email address to use as the default "from" party for reply messages to the email messages retrieved from this account. Note that a Send Email As value provided by the email listener overrides this value.

This field supports the Global Resource Settings syntax (=.PageName.PropertyName). The default property name for this field is pyReplyAsEmail. For more information, see Using the Global Resource Settings feature.

Select to forward any failed incoming email messages as an attachment to an administrator's email address. Scenarios that may cause an incoming message to fail include:

• The incoming message size is larger than the value set in the Maximum Email Size (KB) field of the Email Listener data instance.
• The incoming message cannot be decrypted.GRP-1221 PROJ-215TANDP

Enter the email address to which failed incoming email messages are forwarded.

This field supports the Global Resource Settings syntax (=.PageName.PropertyName). The default property name for this field is pyAdminEmail. For more information, see Using the Global Resource Settings feature.GRP-1221 PROJ-215TANDP

After you have completed this tab and saved the Email Server data instance, click to confirm that Process Commander can connect to the email server.

C-1704The system presents test results in a separate window, identifying the parameters used in the test, the steps attempted, and the outcome of each step.

Clicking this button does not retrieve email messages from the server.