Email Account form
Completing the Incoming Mail tab

the Incoming Mail tab of an email account data instance is deprecated in version 5.3. In versions before V5.3, the Incoming Mail tab is used to configure email accounts that managed incoming email. The tab remains on the form to support backward compatibility, but as a best practice, use email services to manage incoming email. See About the Email Accelerator.

If there is a reason your application needs to use an email account rather than an email service, set the Account Type key of the email object to Receive .

Field	Description
POP3 Mail Account
Host	Identify the mail server host for incoming POP3 email. You can use an IP address or a domain name.
Port	Identify the TCP/IP port number for this host. The default port is 110.
Use SSL?	Select to cause Process Commander to use Secure Socket Layer (SSL) facilities when receiving email using this POP3 mail account from this data instance. PROJ-112
User ID	Identify the email account for receiving email from this host. In most cases, do not include the domain suffix part of the account (@myco.com). Add the domain suffix if the Host field contains an IP address rather than a domain name and the domain suffix is required to pass the Test Connectivity test. BUG-2947 DISPUTEDMay depend see SDAS 3/28/07
Password	Enter a password for receiving email from this account. The password value does not appear on the form.
Test Connectivity	After you save the Email Account form, click to test access to the POP3 host and address identified on this tab. No email messages are received. B-21652
IMAP Mail Account
Host	Identify a mail server host for receiving incoming IMAP email.
Port	Identify a TCP/IP port number for email connections. The default port is 143.
Use SSL?	Select to cause Process Commander to use Secure Socket Layer (SSL) facilities when receiving email using this IMAP mail account from this data instance. PROJ-112
User ID	Identify the email account for receiving mail from this host. Do not include the domain portion of the account (@myco.com).
Password	Enter a password for receiving email from this account. The password value does not echo on the form.
Test Connectivity	After you save the Email Account form, click to test access to the IMAP host and address identified on this tab. No email messages are received. B-21652
Work Item
Work Class	If the email messages deliver work, identify the class (work type) of the work object that is created at runtime. The system automatically converts each incoming email message into a new work object of the specified work type. The system saves attachments to the incoming email as file attachments. ECSKM 1/10/2007 BUG-2899 REQUIRED BUG-2597
Class Model	(Optional) Identify a model in that Work- class, to supply default values for some properties in the work objects created from email.
Batch Login
User ID	Identify the Process Commander Operator ID that the Pega-ProCom agent is to use to process incoming email messages. This Operator ID appears in the work object history for system-created work objects. The Operator ID you select also determines the access control and RuleSet list of the agent that is in force when it processes incoming email.
Password	Enter a password for that Process Commander Operator ID.

About Email Account data instances