Troubleshooting — Development tools
|
The Tracer has a fixed buffer to hold traced events that it has not processed. In some complex tracing situations, this limit is reached and the Tracer discards additional arriving events. A message appears:
Event queue is overflowing on server, events will be discarded.
To avoid this limitation, select fewer RuleSets or event types and then repeat the operation to be traced. PRKB-17626
Installation of a new JVM version on the server after Process
Commander is installed can interfere with the operation of the Clipboard
tool. See the Pega Developer Network article PRKB-15992 Troubleshooting: Clipboard tool fails after JVM
change (Tomcat). Q-1668REMOVED In some Tomcat
installations, the default location of the jar file supporting Xalan
prevents the Clipboard tool from appearing at all. To resolve this
problem, copy the xalan.jar
file from the
web-inf/lib
directory into the common/endorsed
directory; then stop and restart Tomcat. PRKB-16905
In some WebSphere 6 installations, the default location of the
jaxrpc.jar
file can interfere with the Clipboard tool
operation. This file can be removed or moved; Contact Pegasystems Global
Services for a remedy. SR-3412
The Documentation wizard depends on a Microsoft Dynamic
Linked Library file MSXML.DLL
that has limitations and known
issues. If the generated Word document appears incomplete or incorrect,
try these troubleshooting tips:Q-1769 FITZI
MSXML.DLL
dynamic library from Microsoft .For technical information about the XMLHTTPRequest
DOM
object supported by MSXML.DLL, see the following Microsoft Knowledgebase
article:
http://support.microsoft.com/default.aspx?scid=kb;en-us;237906.
If help links are not working, check to confirm that the Application Developer help system is installed and started. The help system is an optional Web application.
Select > System > Settings > URLs to verify that the URI path to the help system, recorded in a Dynamic System Settings data instance named Pega-ProCom.ProComHelpURI, is correct. Changes to Dynamic System Settings rules take effect when you next log in.
If the System Management application cannot be started, check to confirm that the WAR file was installed. This is a Web application.
Select > System > Settings > URLs to verify that the URI path to this application, recorded in a Dynamic System Settings data instance named Pega-ProCom.SystemManagementURI is correct. Changes to Dynamic System Settings rules take effect when you next log in.