A caseworker is a case management application user. Like all Process Commander users, caseworkers have an operator ID instance that defines a user's name, password, access group, organizational setting, calendar, and other values. Caseworkers employ the Case Management portal to perform tasks such as creating, viewing, and working on cases. added v6.2 pashm
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ad hoc work, cover, folder, subcase, case, instantiation |
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Process and Rules category — Case Management landing page
About the Case Management portal About Case Type rules Understanding covers |