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About Email Account data instancesPurpose
Use an email account data instance to record the email accounts that your system uses to send outbound email correspondence generated during flow processing and to receive inbound email. The Pega-ProCom agent uses information in an email account data instance to process outgoing email and for Short Message Service texting.
The flow correspondence feature is implemented by a set of standard activities and rules. The standard activity Work-.getEmailSenderInfo looks for an email account with a name that matches the class group of the work item and the Type set to Notify. If the activity does not find a match, it uses the email account named Default instead.
Therefore, always maintain one email account named Default so the activity will always find an account. If different applications need to use different email accounts, use the name of the application’s class group as the name of the email account so the standard activities will find it. For example, in the HomeLoan class group, the Account Name is HomeLoan and the Account Type is Notify.
Access
Use the Rules explorer to list email account data instances on your system.
To create email accounts, use the Email Landing Page. The Email Landing Page has buttons to access the Email Wizard, Email Accounts, and Email Listeners. It also has tabs to view outbound and inbound email settings. To access the landing page:
- Select the
Pega button at the top left to display the landing page icons. - Select
the Integration area, then the 
Email landing page.
Category
The Data-EmailAccount class holds email account data instances. They are part of the Integration Resources category.
Associated RuleSet
When you create an email account data instance and save it, the system automatically associates it with a RuleSet of the application rule for the current application. This association assists with application packaging. You can update the associated RuleSet using the field in the upper right corner of the form. See Identifying parts of rule and data forms.
If there is no RuleSet associated with the data instance (for example, for existing instances not previously associated with a RuleSet), the Associated RuleSet displays [none].
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Atlas — Initial email account data instances |
Integration Resources category
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