Back Forward Problem assignment

An assignment may remain open for hours, days, or longer. In unusual circumstances, PRPC may find that the work item or the flow rule referenced in an open assignment is no longer available. Such assignments are called problem assignments or assignments in error.

When either of these conditions is detected, PRPC changes the assignment status (the Assign-.pyAssignmentStatus property) of such problem assignments to Error.

They require review and analysis. Use the reports available from Pega button> Process & Rules > Tools > Work Admin > Worklist Assignment Errors to research these issues.

Definitions assignment, flow error, status
Related topics Working with the Assignments in Error reports

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