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The system includes a few standard Declare Trigger rules, including these:
Name |
Description |
More |
| Work-.CustomerSatCalculation | Triggers the standard activity Work-.CustomerSatCalculation whenever a work item is saved and the customer satisfaction value (property pyStatusCustomerSat) was changed. | customer satisfaction |
| .pyCaseTypeAggregates | Support computations defined on the Calculations tab of case type rules. | About case type rules |
| Work-.StatusElapsedCalculation | Triggers the standard activity Work-.StatusElapsedCalculation whenever a work item is saved and the work item status (property pyStatusWork) was changed. | work item status |
| Work-.SetUpdateFields | Triggers the standard activity Work-.SetUpdateFields whenever a work item is saved. This activity provides values for the history instance, such as pxUpdateOperator property. | |
| Work-.UpdateAssignmentLabel | Triggers the standard activity Work-.UpdateAssignmentLabel when a work item is saved with a non-blank pyLabel property. The activity copies the new label text into the corresponding property on each assignment involving the work item. |
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| Work-.UpdateCoveredTasks | Updates the covered work items when the status of the cover changes. | cover |