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Proposition Management

Propositions are offers that you present to your customers. These can be tangible products like handsets or subscriptions, or less tangible like benefits, compensations, or services. You can view the existing propositions and create new ones on the Proposition Management landing page.

Propositions hierarchy

All the propositions are organized by business issue and group. In this hierarchy, a business issue can have one or more groups which contain a series of related propositions (for example, bundles, credit cards, loans, and mortgages groups under the sales issue). When you define a propositions hierarchy you create new classes in your application. You start with creating classes that represent business issues. Next, you create classes representing groups that can store classes representing propositions. The classes that support the propositions hierarchy are created accordingly in the <OrgClass>-<ApplicationName>-SR class, the <OrgClass>-<ApplicationName>-SR-<Issue> class, and the <OrgClass>-<ApplicationName>-SR-<Issue>-<Group> class.

Types of propositions

There are two types of propositions that you can create:

When creating a group in a particular business issue, you can save it as a decision data rule or decision parameter. The option you select determines if the group can contain versioned or unversioned propositions.

Proposition management can operate exclusively in the versioned mode by setting the PropositionManagement/isOnlyVersionedProposition dynamic system setting to true. By default, it is set to false and allows you to do proposition management in both modes, versioned, and unversioned.

Conversion of propositions

If you want to do proposition management only through decision data records but the propositions hierarchy contains unversioned propositions, you need to convert them into decision data records. After the conversion, propositions will be managed through the decision data record and the old proposition data instances will be deleted.

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