Related terms
Directed Web Access (DWA) allows anyone accessing the World Wide Web (or an intranet) and email to process an assignment, on a one-time or infrequent as-needed basis. This feature extends the scope and reach of your application to employees throughout the enterprise, trusted customers and suppliers, and anyone else you want to obtain information from.
Ordinarily, each use of this facility counts as a Web invocation in the reports prepared by the License Compliance facility. To see a chart of period-by-period counts of Web invocations on your system, select Designer Studio> System >License> Web Invocations Chart.
As an alternative to DWA, your application can use email conversations in certain situations. This allows email users who need not hold Operator IDs to create, update, and resolve work items without logging into the application through a browser. Use the Email Wizard to generate the email service rules to receive an email and create or manage a work object.
To send email to an operator for approval, pass the correspondence name and subject line parameters to a Notify activity. The correspondence includes all non-local flow actions as hyperlinks in the outgoing email. The approver clicks one of the hyperlinks to process the work object by email. The response to the email is sent to an address monitored by an email listener. The content of the email is validated, the email is attached to the work object, and processing continues.