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A tag is a text value that case workers and case managers can associate with one or more cases. They can select from a list of available tags or create new tags. Case managers can search, access and report on tagged cases.
Tags can indicate trends and help extend your application; frequently-used tags may indicate the need for additional classes and properties. Tags are useful in flagging cases related to an unforeseen event, such as a natural disaster.
A tag can contain up to 64 characters and cannot contain spaces. Duplicate tag names are not permitted.
A tag is stored as an instance of the Data-Social-Tag class. The association of a tag with a work object is stored as an instance of the Link-Tag class.