You can configure the Change Stage shape after it is added to a flow. By customizing the default functionality that the shape provides, you can support out-of-sequence processing in a case.
Double-click the Change Stage shape in a flow, or click a step in Case Designer that uses the Change Stage shape.
Indicate which stage a case enters when the Change Stage shape is processed.
Click Go to next stage.
Click Select a stage.
In the Stage list, select a stage in the case life cycle.
If you select [Other] from the Stage list, press the Down Arrow key in the field that is displayed and select a property that stores the name of a stage.
Optional: Select the Close open assignments from current stage on change check box.
At run time, all active processes are stopped and open assignments are resolved before the case leaves the current stage.
Optional: In the Audit note field, press the Down Arrow key and select the name of a field value that is added to the history, or audit trail, of the case when the Change Stage shape is processed.
Click Save.