to review a single instance.
Workbasket form
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Complete the Workbasket tab to locate this workbasket within an organization and with a work group to support reporting and routing.
SmartPrompt is available for all fields. Click the Open icon to review a single instance.
More than one workbasket can be associated with an organization unit, and more than one workbasket can be associated with a work group.
Field |
Description |
| Organization | |
| Name |
Enter the name of the organization that uses this workbasket. |
| Division |
Enter the name of a division of that organization. |
| Unit |
Enter the name of an organization unit within that division. |
| Work Group |
Enter the name of a work group that uses this workbasket. This field determines which workbaskets appear in the View Queue list on the My Group area of the Process Work workspace for managers. |
| Contacts |
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Optional. Identify one or more Operator IDs associated in some way with this workbasket. This array does not convey any capabilities to the operators. In a flow (or elsewhere), your application can call one of these standard notify activities to use information in this array:
Typically, the email message indicates that the workbasket contains a new assignment. Beyond the two activities, contact information can be useful as guidance to application developers. |
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| Roles |
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Optional. Enter a role name (Rule-Access-Role-Name). When this array is not blank, only users who possess at least one of the roles listed may retrieve (dequeue) an assignment from this workbasket. |
The Contacts array provides developers with information that can be useful — when first creating flows for an application — for removing assignments from this workbasket and transferring them one-by-one to an appropriate user's worklist.