Setting up push notifications in a mobile app

For a custom mobile app that is built in Designer Studio you can set up automatic push notifications to a mobile device. These notifications can indicate that an action might be required, a status update is available, or a case was approved.

Push notifications sent from the Pega 7 Platform are delivered to all devices on which a user is logged into your custom mobile application, regardless of the device platform.

Follow these steps to use push notifications:

1. Set up push notifications in a workflow.
2. Enable push notifications:
   • For the Android mobile app
   • For the iOS mobile app
3. Build the mobile app.
4. Navigate to the Push Console and send a test message to verify if you have configured your application correctly.

Note: You can also enable push notifications for goals and deadlines, in your mobile app. For more information, see Requirements for goals and deadlines push notifications.

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