Troubleshooting errors and warnings in the New Application wizard

The following issues can occur when you submit the Case types form in the New Application wizard:

• The fully qualified class name of a case type exceeds 56 characters.

  1. Shorten one or more of the following names:

     • The case type

     • A parent class

     • The class group

  2. Click Next to submit the form with your changes.

• You are importing case types that have the same name and are derived from different work pools.

  In this case, the wizard attempts to create class names for each case type in the format [Organization]-[Application name]-Work-[Case-type name]. The resulting class names are identical, which causes a conflict.

  To resolve the conflict:

  1. Click the text field in a case-type class name.

  2. Replace the value in the field with a unique name.

  3. Click Next to submit the form with your changes.

• You are importing case types from a built-on application with multiple class groups that end in -Work.

  In this case, the wizard creates subclass groups in the format [Organization]-[Application name]-Work-Grp[number]. The group number uniquely identifies each class group.

  The class for each case type then inherits from the appropriate class group.

  You are warned that the class names will be modified when the application is created, but are not required to make any changes.

  To update the group number:

  1. Click the text field in a class-group name.

  2. Replace -Grp[Number] with a unique value.

     The class names of any affected case types are automatically updated.

  3. Click Next to submit the form with your changes.

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