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Menu options in the Case Type Explorer

Available options in the Case Type Explorer are organized into menus denoted by the icon. Use these menus to access the common tools, wizards, and landing pages that you need to work on your case type hierarchy.

Top-level menu options

Use the top-level menu to accomplish high-level tasks that are not specific to any one case type. This menu is located next to the Case Types label in the Case Type Explorer.

Case type menu options

Use the case type menu to take action on a specific case type. Hover over a case type name to display this menu.

You can also access case type menu options by right-clicking any case type name.