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Viewing and downloading the Alert log

You can view the current Alert log in Designer Studio or download the current Alert log from the server to your workstation.

  1. Select Designer Studio > System > Operations > Logs.
  2. Click Log Files in the Utility column.
  3. Click the file name link to view the Alert log. By default, only those lines of the log containing the name of your Operator ID appear. You can remove this filter or establish another filter.
  4. Click the text or zip link to download the Alert log as a text file or zip file. You may be prompted for application server authentication credentials, if defined for the PegaDiagnosticUser role in the web.xml file. Consult the Installation Guide on the PDN for more information and instructions.
  5. Import the file into Microsoft Excel, using a single asterisk character (*) as the field separator character, for ease in reading, sorting, or searching.

To view only those alerts from your own requestor session, select Alerts from the Designer Studio toolbar. See Viewing your session alerts.