A flow models a business process in your application by using graphical shapes and connectors to define a sequence of events. You can use flows to route tasks, make data-driven decisions, implement parallel or iterative processing, and enforce service-level agreements. Flows also provide a standard set of utilities, or smart shapes, that you can use to speed up your development.
Use Case Designer to create simple flows that contain shapes. You can then use Process Modeler to enhance the flow diagram or the Flow form to add advanced features.
The Flow form displays the following tabs that provide configuration options for a flow. Use the Flow form to modify a flow when an option or feature is not supported in Case Designer.