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Conditionally displaying a question in a survey

You can define a set of conditions that must be met before a question is displayed in a survey. By using the context of a user to determine which questions are relevant, you can help users complete surveys faster.

  1. Click Designer Studio > Case Management > Survey to open the Survey Management landing page.

  2. Click the name of a survey that has at least one question page defined.

  3. Click the name of a question to open the Edit question dialog box.

  4. In the Show this question when field, press the Down Arrow key and select a when condition that defines the criteria for displaying the question.

  5. Click Save to close the Edit question dialog box.

Note: You must purchase a separate license before using survey functionality in your application.