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Advanced tab on the Notification rule form

Use the Advanced tab to configure notification categories and specify additional information.

By default, a notifications web gadget is configured to display notifications of the default category.

Field

Description

Category If you configured multiple web gadgets, the category that you specify here determines which web gadget displays the message. Provide a category name to display the notification under the corresponding web gadget.
Mute notification

Select this option to prevent this rule from being run when referenced.

Tip: Muting an overridden notification rule is a better alternative to withdrawing the rule.

Additional Information

If the configured channels require additional parameters at run time, you can pass those values dynamically by storing them as key-value pairs in this section. For example, a notification rule that notifies case followers about a posted Pulse comment requires the instance key (pzInsKey) of the post, but the value cannot be specified as a parameter elsewhere in the rule. These values can be referenced at the run time (.pxNotificationData.pyParams(PulseKey) to retrieve the post details and include them in the notification.

Field

Description

Key Provide a key to store the parameter name, for example, PulseKey.
Value Provide a value for the specified key, for example, PostMessage.pzInsKey.