Obtaining hotfix packages

Create a new support request to obtain hotfix packages to correct known issues.

1. On the PDN, click Support > Pega Support > My Support Portal.
2. Click Create to create a new support request.
3. Enter the Request type:
   • If you know the hotfix number, select Existing Hotfix Request and enter the hotfix numbers in the Detailed description field.
   • If you do not know the hotfix number, select Product Defect and enter a description of your problem in the Detailed description field.
4. Complete the form and click Submit.

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