A form is a view of your data that collects or displays information. The fields on a form store user input that can include single-value fields, a group of values, or a list of values. After you create a form, you can associate it with an assignment or approval step in the life cycle of a case.
The presentation and validation of the fields on a form are determined by the following items:
The field type, such as Text or Integer, that you select
The display mode of the field, such as Required, that you select
The property that stores the value of the field.
Properties are implicitly created when you add a new field to a form. The property type is determined by the field type that you select when you add a field to a form.
The validation conditions that you define
The control that is associated with the field.
The display mode of an embedded (reused) form, such as Read only, that you select
Although forms are a type of view, not all views are forms.